Your Most Frequent QuestionS
Find your answers here
For an unhurried look at all the exhibits, we recommend setting aside 1.5 to 2 hours for your visit.
Yes, we have a special offer for schools see For schools.
Yes, we provide entry discounts to persons with carrying proof of a disability. Also, assistants for disabled persons carrying proof of needing assistance may enter the museum for free.
The museum is open every day including the weekends and national holidays. (The price on national holidays is the same as on the weekends.)
You may spend as much time on your tour as you need; the opening hours are the only limitation.
The ticket functions as a tax document under Czech law. However, if you do need for us to specifically issue an invoice, please contact us before making your ticket purchase, at this address: firstname.lastname@example.org.
Pets are not allowed into the museum. Only guide dogs can be excepted.
Parents bear responsibility for truthful statements of age from their children, and it is desirable for them to abide by all rules surrounding age limits for children.
The museum has various ticket categories, and one of them is for children aged 6 to 18. For the Dinosauři VR game, there is only one ticket price regardless of players' ages.
8 years is merely the recommended lower limit. We will not prevent entry by younger children, but you should consider whether a visit to the Dinosauři VR virtual reality game will be comfortable for them, in light of the 8 kg backpack weight and 1.5 kg goggle weight.
Our guided tours are on weekends only (always every hour). If any changes occur in this respect, we will inform you via our website and social media.
Yes, you can reserve a guided tour for groups of five or more people on weekdays at this email address: email@example.com. You must make your reservation at least three days before your visit. You can look forward to a one-hour journey into ages past, and you'll be able to enjoy the museum individually afterwards. Recommended age: 6+. The maximum group size is 20 persons. The guided tour is included in the ticket price.
The discount code received after registering for the POP Family program can only be used when buying a ticket online. Use it in the last step before payment. Enter the code in the "use coupon" field and then click "Apply." If your payment after this does not go through, e.g. for technical reasons, and your ticket purchase is thus prevented, your discount code is temporarily invalidated. However, after about 30 minutes it will become valid again and remain so until you purchase a ticket successfully.
Yes, entry with a baby carriage is permitted. Additionally, the museum has a wheelchair-friendly entrance.
This is not necessary; you can prove your purchase using an electronic ticket you received via email and present it on your smartphone during your entry into the museum.
We recommend ages 4 and up. Thanks to its variety of topics and its high interactivity, the museum has something to offer all children from this age upwards. We also have a fun children's playground here for them named "Quetzi's Mountain."
Buying your museum ticket online keeps you out of any lines there may be at the museum's cash desk, but naturally ticket purchases at the cash desk are also possible.
Yes. Dinosauria Museum Prague, a museum that's unique worldwide, is newly a part of POP Airport.
In the Dino Shop you can buy popular hand-painted Schleich figurines, dinosaurs and dragons, horses or farm animals. Legendary LEGO kit. We also offer creative and educational SES toys belonging to the absolute top of the world. Or board games, puzzles and quality Clementoni educational toys. If you are looking for something truly unique and original, we recommend exclusive pieces from our Dinosauria Museum Prague collection. We offer T-shirts, coloring books, memory games, pencils, snack boxes, bottles or even stuffed animals. But the offer of the Dino Shop does not end there. Only from us you can buy a large selection of minerals. We also have a wide range of books. And the icing on the cake of our unique Dino Shop are souvenirs from the world of Karel Zeman, the artist and director of the famous film Journey to Prehistory.
You can find the Dino photo point at the entrance to the Dino Shop. In the fun Dino photo point, you can take a picture with a terrifying T-rex for only CZK 49. Not only will you print a great photo as a souvenir, but you will also receive a short video from us, which you can show off to others. You definitely don't have such a photo or video yet!
Do you have any question or problem with your online ticket? Just contact us on firstname.lastname@example.org. Please prepare your email which you have used during the shopping process.
If you have bought your ticket for virtual reality Dinosaurs VR and because of the unexpected occasions you cannot come, please contact us in advanced on email@example.com.